WASH Officer – Hygiene Promotion
(Yemen – Khokha/Roving)
Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 6500 staff. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
About the role
Overall purpose of the role:
The Hygiene Promotion Officer ensures that water, sanitation, and hygiene project, activities are implemented effectively, professionally, and in accordance with the culture and practices of the local population. The WASH Officer (Hygiene Promotion) will report to the WASH TL. This position is based khokha district and entail daily travel to the field
Main responsibilities:
Program Implementation and Community Engagement:
- Lead the implementation of all hygiene promotion activities in targeted locations.
- Select, train, and supervise Community Hygiene Volunteers (CHVs) to effectively deliver hygiene messages.
- Organize and manage the distribution of hygiene kits to beneficiary families.
- Work directly with communities, providing hands-on support and expertise throughout the implementation of WASH interventions.
Coordination, Collaboration, and Representation:
- Support the WASH Team Leader and Manager in the overall planning, implementation, and reporting of WASH activities.
- Build and maintain strong relationships with local community leaders, authorities, and other WASH partners.
- Represent the organization at the WASH sub-cluster and other coordination meetings.
Training and Capacity Building:
- Develop and adapt context-appropriate hygiene education training packages for targeted communities.
- Conduct trainings sessions on a range of topics, including water safety, storage, treatment, and good hygiene practices.
- Identify capacity building needs and opportunities for field staff and volunteers.
Monitoring, Reporting, and Documentation:
- Assist in conducting surveys and other data collection activities.
- Document lessons learned, success stories, and best practices from field activities.
- Contribute to the preparation of high-quality internal and external reports, including situation reports, implementation report and updates.
Program Development and Quality Assurance
- Collaborate with the WASH team to develop innovative solutions for improving WASH conditions.
- Develop/consolidate procurement plans for required materials and services.
- Create effective Information, Education and Communication (IEC) materials on WASH and related issues.
- Ensure the integrity and quality of all interventions, adhering to technical guidelines and deadlines.
- Provide contextually relevant and cost-effective recommendations to inform future programming.
- Contribute to WASH proposal development and contingency planning for emergency response.
Cross-Cutting Themes:
- Ensure the principles of gender equity and protection are mainstreamed across all project activities.
Experience and technical competencies:
- A minimum of two years of professional experience in Hygiene Promotion, with practical knowledge of water treatment, sanitation, and hygiene promotion principles.
- Proven ability to work independently with minimal supervision, demonstrating initiative, problem-solving skills, and a positive attitude in challenging situations.
- Experience operating effectively within hostile or high-stress environments, with the capacity to manage conflict and maintain personal stress resilience.
- Strong interpersonal and motivational skills, with a flexible approach and a proven ability to encourage others, plan activities, and see them through to completion.
- A collaborative team-player with the ability to adapt communication strategies for diverse audiences and situations.
- Technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook.
- strong communication skills, with a particular emphasis on strong report-writing and fluency in both English and Arabic.
- Willingness to reside in the designated duty station for the duration of the assignment.
Education:
- Bachelor’s degree in Public Health, Environmental Health, Water/Sanitation Engineering, Development Studies, or a related field
Languages:
- Arabic - Mother tongue
- English - Very good working knowledge of written and spoken English
All DRC roles require the post-holder to master DRC’s core competencies:
- Striving for excellence: Focusing on reaching results while ensuring efficient processes.
- Collaborating: Involving relevant parties and encouraging feedback.
- Taking the lead: Taking ownership and initiative while aiming for innovation.
- Communicating: Listening and speaking effectively and honestly.
- Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
Contract length: June 30, 2026
Position Band: This position will be placed in the Management (H2) band. Reports to the WASH Team Leader.
Start date: ASAP
Duty station: Khokha - Roving, Yemen
Salary and conditions will be in accordance with Danish Refugee Council’s National Terms of Employment.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: October 22, 2025, recruitment process is planned to start in maximum 2 weeks after the closing date.
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Working at DRC
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DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.