Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.
DRC has been operating in Ukraine since 2014, currently DRC employs over 800 staff in Ukraine and implements emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.
DRC is currently looking for a Administration Assistant in Sumy, Ukraine.
About the job
The Administration Assistant provides support for the daily functioning of the office and the implementation of DRC programs in the North region (Sumy office). Reports to the Administration Team Leader, collaborates with the support team and program staff to ensure the timely completion of administrative tasks and provide the necessary support to other teams in his/her area of responsibility.
Your main duties and responsibilities will be:
- Provide necessary administrative support to employees regarding travel arrangements, ticket and accommodation bookings, as well as proper reporting.
- Assist the Administrative and Facilities Manager and the Regional Manager in administrative and program-related tasks.
- Support in obtaining residence permits and accommodation for international staff.
- Search for apartments and guest accommodations, handle documentation and contracts related to their rental and maintenance, including preparing agreements with landlords and resolving issues related to office and guest apartment leases.
- Administer guest accommodations: check-in, stay arrangements, cleaning.
- Oversee office operations: collect requests for purchasing consumables, keys, SIM cards, ID cards, and other supplies.
- Communicate with suppliers, collect invoices and other supporting documents.
- Provide oral and written translation as needed – Ukrainian/English/Russian.
- Perform other administrative tasks related to the functioning of the office and departments.
About you
To be successful in this role as an Administration Assistant we expect you to have minimum 1 year of working experience in Administration, Supply Chain or any other relevant field, experience in NGO will be an advantage and Moreover, we also expect the following:
Required:
- University degree: Bachelor's degree in public administration, procurement or other related field.
- Computer literacy: confident user in MS Word, Excel, PowerPoint and Outlook.
- Cultural sensitivity and ability to work in a cross-cultural environment.
- Language skills: fluency in Ukrainian.
- Organizational and time management skills, ability to prioritize tasks.
- Personal discipline, punctuality, responsibility in decision-making, honesty, sociability.
Desirable:
- Advanced English proficiency.
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer:
- Contract length: probation period - 3 months with the possibility of extension depending on performance and availability of funding.
- Band: І, non-management.
- Designation of Duty Station: Sumy.
- Start date: as soon as possible.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national staff.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English.
Applications sent by email will not be considered.
Closing date for applications: December, 08th, 2025
Working at DRC
Help applying
DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.