Supply Chain Manager

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC Syria

DRC has been operating in Syria since 2008, initially responding to the Iraqi refugee crisis before pivoting to a full-scale response to the Syria crisis from 2011 onwards. Our work encompasses the full cycle of displacement—responding to life-saving humanitarian needs and supporting community recovery until durable solutions can be achieved. DRC Syria takes an area-based approach to supporting internally displaced persons (IDPs), returnees, and host communities across our key sectors: Economic Recovery and Resilience, Protection, WASH, Shelter and Infrastructure, and Humanitarian Disarmament and Peacebuilding (including Humanitarian Mine Action).

With an established rapid response mechanism, DRC can rapidly respond to emerging crises and shocks to meet acute emergency needs. Recognizing the significant need for early recovery and resilience programming to ensure dignified, sustainable, and cost-effective solutions for fragile communities, DRC’s programmes foster resilience for individuals and communities in situations of protracted displacement and during the initial stages of post-conflict recovery, towards a durable solution of their choice. With active portfolios in the neighboring countries of Jordan, Lebanon, Türkiye and Iraq, DRC offers a cross-border, regional response to the Syria crisis, through cross-border protection monitoring, advocacy, and trends analysis.

About the job

This role has both, an emergency and development response role focus and ensures compliance to DRC procedures and guidelines within the country. The role provides support and/or technical guidance to country operations while overseeing country activities.

Duties and Responsibilities:

People Management:

• Lead and manage the supply chain operations team (including people planning, performance, well-being and development).

Strategic Implementation & Leadership

• Provide performance & compliance oversight of supply chain operation across DRC Syria operation.
• Advise Head of Support Services, Area Managers, Budget holders and Supply Chain lead on all matters related to operational supply chain.
• Collaborate with Senior Management Team to align operational strategies with supply chain capacities,
• priorities, and risk management frameworks.
• Assist in assessing the implementation and integration of sustainability policy across supply chain
• operations
• Contribute to supply chain decision-making, representing the supply chain function in
• coordination forums, working groups, and innovation pilots.
• Responsible for high-value procurement preparation and key operational decision points (e.g.,
• derogations, contracts, Purchase Agreements etc.)
• Own the procurement planning for the entire operation and support programe and support teams to ensure the procurement plan is updated on timely basis and fit for purpose to ensure effective and efficient procurement.
• Improve and develop Vendors and supplier databases and increase the number of Framework agreements and new vendor registration.
• Implement a robust supplier management system to track supplier performance.
• Promote and ensure compliance with the Code of Conduct for DRC and stakeholders including suppliers.
• When required, participate in Program and Support meetings (Grants review, proposal development, budget follow up etc)

Capacity Building & Knowledge Sharing

• Identify skill and capacity gaps in country supply chain teams and deliver targeted support, including coaching, workshops, training and induction for new Supply Chain lead.
• Roll-out tools, training materials, SOPs, and technical guidance for use across different contexts in consultation with Country and Area based management and teams.
• Facilitate peer-to-peer learning, best practice exchange, and cross-country collaboration through communities of practice, workshops, and global learning events.

Monitoring, Compliance, and Risk Management

• Steer and monitor SMT dashboard for Supply chain and Supply Chain KPI implementation in country operation.
• Oversight through spot checks, BI reports for compliance with DRC’s Supply Chain policies, Operations Handbook, donor regulations, and internal control frameworks.
• When required, follow up and support supply chain related audit findings are addressed and responded to.
• Support document reviews, and follow-up on corrective actions.
• Ensure full compliance with DRCs policies in supply chain by timely seeking and following guidance from business process policy owners.

Technical Supervision

Within Technical Supervision mandate, the position holder is responsible for:

Providing technical direction, guidance, and where mandated, instructions to ensure compliance with DRC policies, standards, and strategies.

Supporting Supply chain teams and stakeholders (Budget holders, Area Managers and Prog teams) through regular communication, capacity building, and promotion of best practices.

Support Area Managers with assessing the technical skills and performance of Supply Chain for most senior staff in area offices.

Escalating and, where authorized, addressing issues of non-compliance or poor performance in line with the technical supervision mandate.

Participating in the recruitment of most senior technical staff in Area offices.

Experience and technical competencies:

• Minimum of 2 years of Managerial experience is mandatory.
• Minimum 5 years’ experience in humanitarian logistics and procurement, with substantial experience in all technical areas of supply chain (procurement, transport/distribution, warehousing and stock management, fleet management, asset management, and compliance.)
• Experience in emergency response.
• Excellent planning, management and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities and delegate.
• Experience of advising and supporting others at all levels with supply chain aspects of a programme, including strategic thinking and planning
• Excellent communication skills in English and Arabic, including ability to simply present complex technical information.
• Strong experience in team management and capacity building and training of staff and target groups.
• Detailed knowledge of humanitarian principles, guidelines and standards;
• Resilient mind in emergency response mode.

Education:

University degree with advanced training or relevant technical qualification

Languages:

Professional proficiency in English and Arabic

 In this position, you are expected to demonstrate DRC’ five core competencies:  

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

We offer:

Contract length: until 31-December-2026

Level: Management- F1

Location: Damascus

Expected Start date: As soon as possible

Application process: Talentech - Supply Chain Manager - Application Form

Interested? Then apply for this position here:

Or view the advert on DRC’s homepage here: Talentech - Supply Chain Manager

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV-only applications will not be considered.

Applications close: 09th of December-2025

Applications will be reviewed on a rolling basis. DRC reserves the right to conduct tests and interviews before the closing date and can close the advertisement earlier in case of finding a suitable candidate.

Need further information?

For further information about the Danish Refugee Council, please consult our website www.drc.org

DRC as an employer
By working in DRC, you will be joining a global workforce of around 6500 employees in around 35 countries. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.


Danish Refugee Council is an equal opportunity employer, and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.