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Ukraine: From war-damaged building to modern service centre — new TsNAP opens in Mykolaiv

Residents of Mykolaiv’s Zavodskyi District can now access a wide range of administrative services in a newly established Administrative Service Centre (TsNAP), set up in a rehabilitated building thanks to the Danish Refugee Council (DRC) and the Ministry of Foreign Affairs of Denmark (DMFA).

Posted on 26 Aug 2025

The modern, accessible facility can now provide fast, safe, and accessible administrative services for up to 1,000 residents daily, including older people, persons with disabilities, and those displaced by the war.

Located at 11/5 Central Avenue, the TsNAP occupies the ground floor of a five-storey residential building constructed in 1956. The total area of the renovated space is 242.2 m², with additional access to a basement that partially functions as a shelter.

During the full-scale invasion, the building sustained moderate damage, including broken windows, compromised doors, and deterioration of the façade. Reconstruction began in August 2024, following a competitive tender process initiated by the Mykolaiv City Council. The works were co-financed by DRC with more than UAH 8.1 million (approx. DKK 1.29 million / EUR 173,445) provided by DMFA.

The rehabilitation included:

Complete demolition of outdated flooring, finishes, windows, doors, and partitions.
Installation of new electrical, plumbing, heating, and ventilation systems.
Set-up of both standard and emergency lighting.
Construction of accessible interior layouts with wider doorways and barrier-free pathways.
Plastering, priming, painting, and suspended ceilings for all rooms.

In parallel, the Mykolaiv City Council implemented complementary upgrades to enhance functionality, safety, and accessibility, including:

A modern security alarm and access control system.
Video surveillance throughout the facility.
Landscaping and improvements to the surrounding outdoor area.

The collaborative spirit of our counterparts in the Mykolaiv City Council, together with the substantial support from the Danish MFA, has made this project come to completion timely and with high quality results. Now, DRC team looks forward for Mykolaiv residents to benefit of inclusive and comprehensive services, attending both those that have always called Mykolaiv their home, but also those that have been displaced due to the full-scale invasion, and are now rebuilding their lives in Mykolaiv.

/ Juan Herrera, DRC South Area Manager, Ukraine

Speaking at the reopening, Mykolaiv Mayor Oleksandr Senkevych emphasised the importance of the project:

“Today we can say: every district of Mykolaiv now has its own Administrative Service Centre (TsNAP). The opening of the Zavodskyi TsNAP is not just the launch of a new institution, but another step towards creating a convenient, modern and accessible service for the people of Mykolaiv. Here, every resident, regardless of circumstances, will be able to receive support and the necessary services. I thank our Danish partners for their contribution to the development of Mykolaiv. We value this support.”

Jakob Hansen, Head of the Mykolaiv Office of the Embassy of Denmark, underlined Denmark’s commitment:

“Denmark is committed to supporting Mykolaiv ’s recovery at every level — from large-scale infrastructure to community-based services. This centre is not just about restoring a building; it’s about ensuring every resident in Mykolaiv, regardless of age or ability, can access the services they need.”

The project was jointly implemented by DRC Ukraine and the Capital Construction Department of the Mykolaiv City Council, ensuring compliance with all technical standards and timely completion within the approved budget.

With the opening of the Zavodskyi Administrative Service Centre (TsNAP), every district of Mykolaiv now has its own centre. ©DRC Ukraine, 2025, Mykolaiv, Svitlana Koval.

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